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Shipping

Information about Shipping

WHERE DO YOU SHIP?

* Due to DHL's temporary service suspensions, we're currently unable to ship to Russia, Ukraine, Belarus, Israel, and the Palestinian territories. Please check our shipping policy for updates. We apologize for any inconvenience and thank you for your

HOW MUCH IS SHIPPING?

Please see our Shipping Policy for shipping costs. We ship worldwide. The shipping cost policy of all countries is as follows.

HOW LONG DOES SHIPPING TAKE?

Shipping usually takes 1-2 weeks. To learn more, please click here.

WHY HAVEN'T I RECEIVED AN ORDER OR SHIPPING CONFIRMATION?

Make sure you have searched your promotional, junk, and spam folders in case the notification has landed there. You can mark us as SAFE too so that you won’t miss a beat from us in the future!. Still no luck finding this one? Not to worry, reach out

WHEN THE ORDER WILL BE SHIPPED OUT?

For items in stock: Normally, it will take 1-5 days to process the order after the order is placed. We will make all efforts to deliver your package on time. However, delays may occur due to invalid addresses, customs clearance issues, public holiday

FAILED DELIVERY SITUATION

We are not responsible for any failed delivery attempt caused by the negligent behaviors of customers. Negligence includes, the customers deliberately refuse to receive the package, also, incorrect information provided for delivery, such as order add

TAX AND CUSTOM DUTIES

Shipments will be delivered with duty and tax PAID in advance to most countries including:  USA, Canada, UK, all European countries, Australia, New Zealand, Hong Kong etc. For the following countries, shipments will be delivered with duty and tax UNP

RESTRICTIONS

Important Shipping Information: To ensure the safe and timely delivery of your order, please adhere to the following guidelines:. Be mindful of the following delivery restrictions:. We value your understanding and cooperation in providing precise shi

HOLIDAYS

Due to public holidays, shipping will be expected to have delays. Our shipping carrier service DHL will not be able to ship out during holidays, and shipping will be resumed from the business days. We will make all efforts to deliver your package on

DOCUMENT REQUEST FROM SHIPPING CARRIER

For international shipping, different countries have their own rules for customs clearance. You'll need to give DHL any documents they ask for to help clear customs when requested. Keep in mind that if you don't send the documents on time, your packa