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The total time for you to receive your order is the sum of Processing Time and Shipping Time.<ul data-spread="true"><li style="font-family: Verdana, Geneva, sans-serif;">Processing Time: 3&#x2013;7 business days This is the time it takes to prepare your order for shipment.</li><li style="font-family: Verdana, Geneva, sans-serif;">Estimated Shipping Time: 5&#x2013;10 business days This is the time it takes for your order to be delivered after it has been shipped.</li></ul>Please note that during high-demand periods such as Black Friday, Cyber Monday (BFCM), or seasonal sales, there may be delays due to an increase in order volumes. We appreciate your understanding and patience during these times.For more detailed information, please visit our <a disabled="true" href="https://lewkin.com/policies/shipping-policy" rel="noopener noreferrer" target="_blank">Shipping Policy</a> or contact our Customer Service team.

The total time for you to receive your order is the sum of Processing Time and Shipping Time. Processing Time: 3–7 business days This is the time it takes to prepare your order for shipment. Estimated Shipping Time: 5–10 business days This is the tim

HOW LONG DOES SHIPPING TAKE?

Shipping & Tracking

Shipping

WHERE DO YOU SHIP?

HOW MUCH IS SHIPPING?

WHY HAVEN'T I RECEIVED AN ORDER CONFIRMATION?

FAILED DELIVERY SITUATION

TAX AND CUSTOM DUTIES

SHIPPING RESTRICTIONS

SHIPPING DURING HOLIDAYS

DOCUMENT REQUEST FROM SHIPPING CARRIER

DO I NEED TO PROVIDE A TAX ID FOR ORDERS SHIPPING TO MEXICO?

HOW DO I TRACK MY ORDER?

WHY CAN'T I TRACK MY PACKAGE?

WHY IS MY ORDER DELAYED?

MY PACKAGE WAS DELIVERED, BUT I HAVEN’T RECEIVED IT!

Tracking

HOW DO I KNOW WHAT SIZE TO CHOOSE?

THE PRODUCT IS DIFFERENT FROM  WHAT I EXPECTED!

I RECEIVED A FAULTY ITEM!

I RECEIVED THE INCORRECT ITEM!

Product Issues

WHY HAVEN'T I RECEIVED AN ORDER OR SHIPPING CONFIRMATION?

I ORDERED THE WRONG SIZE/COLOR!

I’M MISSING AN ITEM FROM MY ORDER!

WHY WAS MY ORDER CANCELLED / REFUNDED?

WHY ISN'T MY PROMO CODE WORKING?

Order Issues

Products & Order Issues

STUDENT DISCOUNT

MY PROMO CODE HAS EXPIRED. CAN I REQUEST ANOTHER ONE?

Discount

RETURN POLICY

HOW DO I SUBMIT A RETURN?

CAN I RETURN A SALE ITEM?

RETURN SHIPPING LABEL?

HAVE YOU RECEIVED MY RETURN?

DAMAGES AND ISSUES

CAN I PROCEED WITH A RETURN IF THE ORIGINAL PACKAGING IS MISSING?

Returns

Changes & Cancellations

WHICH PAYMENT TYPES DO YOU ACCEPT?

HOW DO I CHANGE MY CURRENCY?

Payment

HOW LONG SHOULD A REFUND TAKE TO REACH ME?

Refund

Payment & Refund

WHY ISN'T MY ACCOUNT LOGIN WORKING?

Account Issues

WHY HAVE THE PRODUCTS FROM MY WISHLIST BEEN REMOVED(NOT DISPLAYED)?

THE ITEMS I ADDED TO MY WISHLIST ON THE WEBSITE DISPLAYING IN THE APP?

Wishlist Issues

Account & Wishlist issues

Contact us

CUSTOMER SERVICE TEAM

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Store Credit (Gift Card)

HOW LONG DOES SHIPPING TAKE?Updated 3 months ago