Please send us an email at COLLAB MAIL to share your interest!. We’d love to hear from you!💖.

Please send us an email at <a href="mailto: collab@lewkin.com">COLLAB MAIL</a> to share your interest!&#xA0;We&#x2019;d love to hear from you!&#x1F496;&#xA0;

WANNA COLLAB WITH US?

Recently, there has been an increase in fake emails, Instagram accounts, and TikTok messages impersonating Lewkin. To keep your personal information safe and avoid scams, please carefully review the following information:. Lewkin emails are always se

Recently, there has been an increase in fake emails, Instagram accounts, and TikTok messages impersonating Lewkin. To keep your personal information safe and avoid scams, please carefully review the following information:<h4 data-mce-fragment="1" id="lewkins-official-email-addresses">Lewkin&apos;s Official Email Addresses:</h4>Lewkin emails are&#xA0;always&#xA0;sent from the following domains:<ul data-mce-fragment="1" data-spread="false"><li data-mce-fragment="1">@lewkin.com</li><li data-mce-fragment="1">@nwcommerce.co.kr</li></ul>&#x1F449; Emails from domains like&#xA0;gmail.com,&#xA0;naver.com, or other free email providers are&#xA0;not&#xA0;official Lewkin emails. Do not reply to them or share any personal information.<h4 data-mce-fragment="1" id="lewkins-official-social-media-accounts">Lewkin&apos;s Official Social Media Accounts:</h4>Lewkin&apos;s official&#xA0;<a href="https://www.instagram.com/lewkinofficial" style=" text-decoration: underline;">Instagram&#xA0;</a>and&#xA0;<a href="https://www.tiktok.com/@lewkinofficial" style=" text-decoration: underline;">TikTok</a> account is&#xA0;@lewkinofficial&#xA0;&#x2014; this is the&#xA0;only&#xA0;official account.If you receive messages from other accounts:<ul data-mce-fragment="1" data-spread="false"><li data-mce-fragment="1">Offering sponsorships or ad deals</li><li data-mce-fragment="1">Asking for personal information (name, address, phone number, etc.)</li><li data-mce-fragment="1">Requesting payment details</li></ul>These are likely fraudulent and&#xA0;not&#xA0;affiliated with Lewkin.Please ignore them unless&#xA0;@lewkinofficial is also following the account, in which case it may be our PR manager&apos;s account. Please check with us to confirm.<h4 data-mce-fragment="1" id="lewkin-will-never">Lewkin Will Never:</h4><ul data-mce-fragment="1" data-spread="false"><li data-mce-fragment="1">Request sensitive personal information like passwords or demand payment for collaborations</li><li data-mce-fragment="1">Make collaboration offers through unofficial channels</li></ul><h4 data-mce-fragment="1" id="what-should-you-do-if-you-receive-a-suspicious-message">What Should You Do If You Receive a Suspicious Message?</h4><ol data-mce-fragment="1" data-spread="false" start="1"><li data-mce-fragment="1">Immediately contact Lewkin at our official email&#xA0;<a data-mce-fragment="1" disabled style=" text-decoration: underline;">lewkin@lewkin.com</a>&#xA0;to verify the message.</li><li data-mce-fragment="1">Do not respond to or download any attachments from unclear sources.</li><li data-mce-fragment="1">Reach out to our customer service team if you have any concerns.</li></ol>Lewkin prioritizes your trust and safety. Shop with confidence and always communicate with us through our official channels!&#xA0;

Beware of Fake Lewkin Emails, Messages, and Accounts!

Back to store ->

LEWKIN

COLLAB

Contact us

WHERE DO YOU SHIP?

HOW MUCH IS SHIPPING?

HOW LONG DOES SHIPPING TAKE?

WHY HAVEN'T I RECEIVED AN ORDER CONFIRMATION?

FAILED DELIVERY SITUATION

TAX AND CUSTOM DUTIES

SHIPPING RESTRICTIONS

SHIPPING DURING HOLIDAYS

DOCUMENT REQUEST FROM SHIPPING CARRIER

DO I NEED TO PROVIDE A TAX ID FOR ORDERS SHIPPING TO MEXICO?

WILL I BE CHARGED DUTIES OR EXPERIENCE CUSTOMS DELAYS WHEN ORDERING FROM THE U.S.?

TAIWAN ORDERS – EZWAY APP APPROVAL REQUIRED

Shipping

HOW DO I TRACK MY ORDER?

WHY CAN'T I TRACK MY PACKAGE?

WHY IS MY ORDER DELAYED?

MY PACKAGE WAS DELIVERED, BUT I HAVEN’T RECEIVED IT!

WHEN WILL TRACKING BE AVAILABLE IF MY ORDER IS SHIPPED VIA AMAZON SHIPPING?

WHEN WILL TRACKING BE AVAILABLE IF MY ORDER IS SHIPPED VIA CANADA POST?

Tracking

Shipping & Tracking

HOW DO I KNOW WHAT SIZE TO CHOOSE?

THE PRODUCT IS DIFFERENT FROM  WHAT I EXPECTED!

I RECEIVED A FAULTY ITEM!

I RECEIVED THE INCORRECT ITEM!

Washing & Care Instructions (for Faux Fur Items)

Product Issues

WHY HAVEN'T I RECEIVED AN ORDER OR SHIPPING CONFIRMATION?

I ORDERED THE WRONG SIZE/COLOR!

I’M MISSING AN ITEM FROM MY ORDER!

WHY WAS MY ORDER CANCELLED / REFUNDED?

WHY ISN'T MY PROMO CODE WORKING?

Order Issues

Products & Order Issues

STUDENT DISCOUNT

MY PROMO CODE HAS EXPIRED. CAN I REQUEST ANOTHER ONE?

Discount

RETURN POLICY

HOW DO I SUBMIT A RETURN?

CAN I RETURN A SALE ITEM?

RETURN SHIPPING LABEL?

HAVE YOU RECEIVED MY RETURN?

DAMAGES AND ISSUES

CAN I PROCEED WITH A RETURN IF THE ORIGINAL PACKAGING IS MISSING?

WHY WAS $16.98 DEDUCTED FROM MY REFUND?

What counts as a defective item, and how long do I have to request a return?

Returns

Changes & Cancellations

WHICH PAYMENT TYPES DO YOU ACCEPT?

HOW DO I CHANGE MY CURRENCY?

Payment

HOW LONG SHOULD A REFUND TAKE TO REACH ME?

Refund

Payment & Refund

WHY ISN'T MY ACCOUNT LOGIN WORKING?

Account Issues

WHY HAVE THE PRODUCTS FROM MY WISHLIST BEEN REMOVED(NOT DISPLAYED)?

THE ITEMS I ADDED TO MY WISHLIST ON THE WEBSITE DISPLAYING IN THE APP?

Wishlist Issues

Account & Wishlist issues

CUSTOMER SERVICE TEAM

Store Credit (Gift Card)