WHY WAS MY ORDER CANCELLED / REFUNDED?Updated 4 months ago

If you received a cancellation or refund notification after placing an order, we sincerely apologize for the inconvenience. This typically occurs when the product was out of stock at the time your order was being processed.

Rest assured, the notification confirms that a refund has already been issued for the out-of-stock item(s). Depending on your bank's processing times, the refund should appear in your account within 5–10 business days.

We deeply regret any inconvenience this may have caused and appreciate your understanding.