TAIWAN ORDERS – EZWAY APP APPROVAL REQUIREDUpdated 6 hours ago

EZWAY App Approval for Orders to Taiwan

Q1. What is the EZWAY app?
A. EZWAY is a real-name authentication app operated by Taiwan Customs. For international orders shipped to Taiwan, customers must approve their order in the EZWAY app to complete customs clearance.

Q2. What happens if I don’t approve my order in the EZWAY app?
A. If the order is not approved, customs clearance cannot be completed. Your package will be disposed of by Taiwan Customs, and in this case, no refund will be issued.

Q3. How do I approve my order in the EZWAY app?
A.

1. Download and install the EZWAY app on your phone.

2. Sign up and register your personal information.

3. When your order appears in the app, open the notification and press “Confirm” to approve.

Q4. What should I do if I already approved but still face issues?
A. If you have completed the approval but your order is still delayed or experiencing issues at customs, please contact the LEWKIN Customer Support Team. We will check the details and assist you promptly.