I ORDERED THE WRONG SIZE/COLOR!Updated 4 months ago
If you wish to change the size, color, or other options of a product after placing an order, please refer to the following guidelines:
Cancellation Within 6 Hours of Purchase:
If your order was placed within the last 6 hours, you can cancel the order and place a new one with your desired options. Please refer to this article for detailed instructions.
Contacting Customer Service Before Shipping:
If your order has not yet been shipped, please contact our Customer Service team. Provide the following details for faster assistance:
Product Information: Include the product name or item number.
Changes Requested: Clearly specify the size or color you wish to change.
Please note, however, that if the item is out of stock or already prepared for shipment, we may not be able to accommodate your request. This policy ensures that we deliver your order as quickly as possible.
We appreciate your understanding and are committed to assisting you with any inquiries or adjustments to your order.