I RECEIVED THE INCORRECT ITEM!Updated a year ago

We apologize you received the incorrect item. Please directly get in touch with our Customer Experience team as soon as possible!

Please include the following information in your email:

• Order number

• Email address used to place the order

• Product name of the item ordered found on your order confirmation email

• Product name of the item received

• Description/photo of the item you received - please attach an image of the incorrect item received.

With the info above included, our team will be more faster to solve it for you!